Returns & exchange

Returns

Orders from Ukraine: please return the product within 14 days from receiving the original order through any courier service (except postal service). 

International Orders: In case you require returning a purchased product from international countries, please contact us through email at love@finewear.store and then return the product within 14 days from receiving the original order through any courier services or postal service.  

*Courier expenses, customs and any other costs that might occur for the returned product are payable by the customer*
 

**Note:

Sales Section Products bought from our e-shop are not refundable and can only be exchanged with other products on sale or products from the currently available collection. Customer is responsible for covering any difference in prices between the two products.

 

Exchange Policy:

We will happily exchange your unworn, unwashed and unaltered clothing within 14 (fourteen) working days of receipt (Orders from Ukraine), within 14 (fourteen) working days of receipt (International Orders). Exchanges can be made for a different size, different variation request*, or another product of equal or greater value** than the one originally purchased. Please use any courier services or postal service. Start the name of the product that will replace your original purchase. Upon receipt of the product, we will email you confirmation as well as the replacement product at the specified delivery address.

*Courier expenses, customs and any other costs that might occur for the returned product are payable by the customer*
 

**Note:

-For product exchanges of greater value than the original order value, we will contact the customer who would have to cover the price difference.
For Further Assistance do not hesitate to contact us via email at love@finewear.store.